Cancellation is free of charge up till 7 days prior to Check-in, in case the booking is cancelled less than 7 days then you will have to pay the Cancellation fees for the first 3 Nights Cancellation Cancellation must be filled in writing, via mail to dreamsapartmenthotels@gmail.com within office hours from 9 am to 6 pm ( local time ) For bookings 30 nights or less - for Cancellation while Dreams need a 7 days prior notice. Any alteration of the booking within the 7 days notice will honor. In case the booking is cancelled less than 7 days then you will have to pay the Cancellation fees for the first 7 Nights For bookings more than 1 month or longer stay – for Cancellation while Dreams need a 15 days prior notice. Any alteration of the booking within the 15 days notice will honor. In case the booking is cancelled less than 15 days then you will have to pay the Cancellation fees for the first 15 Nights The Company reserves the right to Cancel the bookings , if The rooms / apartments or part of it is closed due to circumstances beyond its control. OR The Company becomes insolvent or enters into liquidation or receivership. In any of these circumstances the Company will refund any payments made in advance, but will have no further liability to the Client. We will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or cancelled or we are unable to perform our contractual obligations as a result of events beyond our reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labor disputes, natural or man-made disaster, fire, flood, and adverse weather conditions. Please note that we don't refund your booking due to flight cancellations because of vulcano eruptions. If we receive serious complaints or any disputes arise, Dreams reserve the right to terminate your stay without notice.