Please review our refund policy below. It follows the same 48-hour cancellation window described on our Cancellation Policy page. For any refund or booking-related query, our team is available via phone, email or WhatsApp.
Refund Summary
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Free Cancellation48 hours or more before check-in — eligible advance amounts may be refunded.
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Non-Refundable WindowCancellations made within 48 hours before check-in are non-refundable. However, guests may request a one-time change of stay dates instead of cancellation, subject to room availability and hotel approval. The revised stay must be completed within 90 days from the original check-in date. Any difference in room rates will be payable by the guest. No-show bookings are non-refundable.
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No-ShowThe first night's room charge applies, and the remaining booking may be cancelled.
Cancellation & Refund Eligibility
Cancellation is free of charge if the request is received at least 48 hours before check-in. If the booking is cancelled within 48 hours of check-in, the booking is treated as non-refundable and cancellation charges apply (typically equivalent to the first night's room tariff for standard room bookings).
Standard Bookings
For standard room bookings, Bairava Bliss Inn requires 48 hours’ prior notice for a free cancellation. Alterations requested with at least 48 hours’ notice will be considered subject to availability. Cancellations made less than 48 hours before check-in are not eligible for a full refund.
Long-Stay & Multiple-Room Bookings
For extended stays or multiple-room bookings, different cancellation or refund terms may apply. In such cases, the terms communicated at the time of confirmation will take precedence. Guests should confirm the applicable conditions before making payment.
Refund Processing
Where a refund is applicable:
- The refund will normally be processed to the original payment method.
- Processing time may depend on the payment method, bank, or payment gateway.
- Any applicable transaction or payment gateway charges may be deducted where applicable.
Hotel-Initiated Cancellation
The Company reserves the right to cancel bookings if the rooms / apartments or part of them are closed due to circumstances beyond its control, or if the Company becomes insolvent or enters into liquidation or receivership. In any of these circumstances the Company will refund any payments made in advance, but will have no further liability to the Client.
Circumstances Beyond Our Control
We will not be liable for any delay, loss, damage or expenses incurred if your booking needs to be altered or cancelled or we are unable to perform our contractual obligations as a result of events beyond our reasonable control, which shall include but not be limited to events such as war, civil strife, terrorist activity, labour disputes, natural or man-made disaster, fire, flood, and adverse weather conditions. Please note that we do not refund bookings due to flight cancellations caused by volcanic eruptions or similar disruptions.
Serious Complaints or Disputes
If we receive serious complaints or any disputes arise, Bairava Bliss Inn reserves the right to terminate your stay without notice.
How to Request a Cancellation / Refund
Cancellation and refund requests must be submitted in writing via email to bairavablissinn@gmail.com within office hours from 9 am to 6 pm (local time), and should include the guest name, booking/reference details (if available), check-in date, check-out date, and a contact number.